When a problem is correctly diagnosed, then the best decision becomes clear. 

If the understanding of the issue to be addressed is faulty, then the decision will not address it properly.

We are diagnosticians, and use the 7 Words system to identify issues correctly and to consider all factors and options available.

The 7 aspects of Decisions 

• : Definition of problem - NO - What to decide and who decides it
• : Collation of information - HELLO - Assessment and proposed decision
• : Introspection - THANKS - Congruency test between corporate values and personal values
• : Seeding change - GOODBYE - Announcement and delegation
• : Intention - PLEASE - Actions planned to move unreservedly towards a new future
• : Opposition - SORRY - Dealing completely with the objections arising
• : Negotiation - YES - Adaptation, modification, acceptance